Support

Help Centre

Guides and troubleshooting for Bastet Home. Learn how to set up your device, manage connected devices, create profiles, and solve common problems.

Configuration

Setting Up Profiles

How to create and configure profiles in Bastet Home. Control which websites are allowed, set time schedules, and tailor restrictions for each person in your household.

Getting Started

Setting Up Your Bastet Home Device

How to connect and configure your Bastet Home device for the first time. From box to active protection in under ten minutes.

Managing Connected Devices

How to view, assign, and rename connected devices in Bastet Home. Understand how MAC-based identity keeps profiles accurate.

Troubleshooting

Solutions to common Bastet Home problems. Device not connecting, sites being wrongly blocked, status light issues, and more.